request.complidara.com
Launch in your VPC
Production runs in your cloud account. We deploy the same product image you evaluated. Certificates, supplier files, and other evidence stay with you. Nothing auto-releases a lot — the software suggests, QC confirms.
What you provide
Region, VPC id, subnets, a deploy role (not long-lived access keys), and secret locations for the database and your LLM. You can attach these on the request form or later from your workspace. Submit the launch request when you have decided — then we send the SOW and Invoice A. After Invoice A is paid, you must confirm the secret information in the control panel so that deployment can be started.
What we do not do
We do not pay your cloud bill or your model keys. Formula Assist, Plant Operations, and ERP integrations are add-ons, not part of the list Launch. We do not guarantee an FDA or other regulatory pass.
How payment works
Paddle invoice, then a USD wire
Paddle is Merchant of Record. You pay Paddle, not a personal account. Implementation and license are billed as manual invoices. Pay by bank transfer using the details on the Paddle invoice. Card is not recommended for this amount.
- 40% implementation when the SOW is signed (Invoice A) — after Paddle marks this paid, you must confirm the secret information so that deployment can be started
- 40% implementation when Complidara confirms production is deployed (Invoice B)
- 20% implementation + year-1 license at acceptance (Invoice C)
- Annual license each renewal year (Invoice D), issued about 30 days before term end
There is no self-serve pay button for Launch. Request a 14-day evaluation, then we send Paddle invoices.